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Permanent Record Help

Short, factual guides to Permanent Record. Pick a topic from the sidebar, or start below.

Getting started

  • Getting started — install the extension, save your first page, and find it in your library.

Capturing

  • The web clipper — using the clipper, capture quality, limits, and telemetry.
  • Capture policy — what's stored, what's never captured, retention, and acceptable use.

Your library

  • Documents — view a document, read its archived snapshot, edit details, and delete or restore.
  • Collections — group related documents and how collections differ from tags.
  • Tags — label documents and filter your library by one or more tags.
  • Search — find documents by keyword and meaning, for free.

Ask AI & credits

  • Ask AI — what Ask AI does, how to ask good questions, and degraded responses.
  • Credits — every credit-consuming action and cost, trial credits, and reservations.

Account & billing

  • Plans & trial — the free trial, paid plans and prices, and who manages billing.
  • Organizations & members — invite people, the four roles, and how invitations work.
  • Your data — deleting documents, account data retention, and export or deletion requests.

Support

  • FAQ — quick answers with links to the detailed guides.
  • Contact support — how to reach us and what to include.

Can't find what you need? Contact support.